Contact us

Welcome

All items are either handmade/painted by me or brand new straight from the printers/framers. My home studio is smoke and pet free so those with allergies or sensitivities need not be concerned.
All images and content are © 2011 Sandra Lock and are not to be re-distributed, copied, imitated, or misappropriated in any way. All Rights Reserved.
My blog/website can be found at;
http://SandraLock.com
Details of my Print on Demand online stores can be found here also.

*If an item is ‘made to order’ it will say so in the listing – please allow longer for despatch.
*I do custom work, please feel free to email me at ‘info (at) sand625.co.uk’

Shipping details

** I ship to the address you provide via PayPal. Please be sure your Zibbet and PayPal addresses match. **
Items will be shipped within 3 working days of purchase.
Allow 3 to 7 business days for UK delivery, and 7 to 14 days for other countries.
*Some items in the shop are printed to order, I will post the item/s (after signing) as soon as they arrive to me, so please add at least a week to these shipping times.
I will gladly ship anywhere in the world. I estimate postal charges and sometimes this leads to an overcharge for base shipping, or combined shipping. I will refund any inaccuracy over £1. Items will only be insured if requested. Please send me a message and wait for an updated invoice before you pay.
I may use recycled items for shipping where they are available. I always make sure that reused items are clean and in good condition. If you do not wish recycled packaging please let me know and I will do my best to accommodate you.
*I will email you when your order has been despatched.
*I'm happy to include gift notes if your purchase is to be shipped directly to a gift recipient.
*Please note: International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and I am not responsible for those charges. For any additional information please refer to your local customs agency.

Refunds, returns & exchanges

Your complete satisfaction is paramount. I do my best to describe and photograph items as accurately as possible. If you are dissatisfied with your purchase for any reason, please contact me.
*For refunds and exchanges, please contact me within 7 days of receipt of article.
Refunds are made provided I receive the item in the condition it was
originally sent.
* Shipping costs are not refundable and the buyer is responsible for the return shipping.
* If your item(s) arrives damaged, I will ask you to take a photograph and return it to me in the original packing if at all possible. Exchanges must be returned in their original, mint condition and in their original packaging within 7 days of arrival. Exchanges that are returned in damaged condition will not be honoured.
*Returns will not be accepted due to customs taxes, fees or duties.
*I'll also accept items for exchange, should you want a different piece.
After 14 days, returns are accepted for exchange only.
After 45 days, no exchanges or returns will be accepted.

Exception : Custom orders are NOT returnable or refundable.

Additional information

Please leave feedback for your purchase, I am always interested in hearing about your buying experience.
*If you have any questions or are unhappy with your purchase in any way, please let me know and I will do my best to accommodate you.
*If you are interested in a quantity of more than one of any of the items in my shop, please let me know and I can create a custom listing for you.
*I am always happy to design and make a custom item. Allow 1-2 weeks prior to shipping. You will be notified when the item is ready for purchase.

Original Contemporary Art from the UK

Welcome to my colourful Art world where you can buy online unique modern art on a range of merchandise. There are bags and purses, cards, digital downloads and lots of gift ideas for him or for her. From mandalas to fractals to digital painting there's a gift here to inspire or calm your mind.
Got a custom Art or Design request for that perfect gift? Just let me know and I will create it for you.
Thanks for visiting and have a happy day!